Privacy Policy

VPN Duo does not collect, store, or log your VPN browsing activity. This means we do not collect or keep records of:

• Websites you visit
• DNS queries
• Browsing history
• Online content you access, download, upload, or transfer
• The content of your internet traffic
• Your destination IP addresses
• VPN session logs that identify what you did online
• Connection timestamps that can be tied to your VPN activity
• VPN server usage history linked to your identity

We do not link your subscription, support requests, device information, or analytics data to your VPN traffic or browsing activity. To provide the VPN connection, certain technical information may be processed temporarily in real time by VPN infrastructure. This temporary processing is necessary to route your connection and provide the service, but we do not store it as VPN activity logs.

VPN Duo is designed to work without requiring you to create an account. We collect only limited information needed to provide, maintain, secure, and improve the Services.

VPN Duo does not collect or store:

• Your browsing history
• Websites you visit
• DNS queries
• Traffic content
• Files or content you download or upload
• Destination IP addresses
• VPN activity logs
• Per-user VPN session history
• Connection timestamps linked to individual VPN activity
• Records that identify which VPN server you used for a specific browsing session

We also do not sell your personal data.

We use collected information only for the following purposes:

• To provide and maintain VPN Duo
• To verify subscriptions and unlock paid features
• To process refunds, billing status, and accounting records
• To respond to support requests
• To detect, prevent, and troubleshoot technical issues
• To maintain service availability, reliability, and security
• To analyze aggregated app performance and improve the product
• To comply with legal obligations

We do not use VPN traffic data for advertising, profiling, or behavioral tracking.

We may share limited information with service providers that help us operate the Services. These providers process information only for specific business purposes, such as:

• App diagnostics
• Crash reporting
• Subscription management
• Attribution analytics
• Fraud prevention
• Infrastructure and hosting
• Customer support
• Legal and accounting compliance

We do not sell personal data to third parties. We do not share VPN browsing activity with advertisers, analytics providers, or other third parties because we do not collect or store such activity.

We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Typical retention periods include:

• Subscription and order records: retained as needed to provide paid access, process refunds, resolve billing disputes, prevent fraud, and comply with accounting or legal obligations
• Support communications: retained only as long as needed to resolve your request and maintain reasonable internal follow-up records
• Crash and diagnostic data: retained for a limited period needed for troubleshooting, reliability, and security
• Aggregated statistics: may be retained for longer periods because they do not identify individual users
• VPN traffic logs, browsing history, DNS queries, and website visit records: not retained because we do not collect them

We use reasonable administrative, technical, and organizational safeguards to protect information processed through VPN Duo. These safeguards may include:

• Encryption in transit
• Access controls
• Limited internal access to operational systems
• Monitoring and logging of administrative actions
• Separation of development and production environments
• Security reviews
• Incident response processes
• Infrastructure monitoring
• Secure deployment practices

No system can be guaranteed to be 100% secure. However, we work to maintain appropriate safeguards designed to protect the limited information we process.

Depending on your location, you may have rights regarding your personal data, including the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate data
• Request deletion of personal data
• Request restriction of processing
• Request data portability
• Object to certain processing
• Withdraw consent where processing is based on consent

To exercise your rights, contact us at: support@techlancersltd.com. We may need to verify your request before responding. We will respond within the timeframe required by applicable law. Please note that we may not be able to delete information that we are legally required to retain, such as certain transaction or accounting records.

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with similar data protection laws, this section applies to you.

If you are a California resident, you may have additional rights under California privacy laws. Subject to applicable law, you may have the right to:

• Know what categories of personal information we collect
• Know the purposes for which we use personal information
• Request access to personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information, where applicable
• Not be discriminated against for exercising your privacy rights

VPN Duo does not sell personal information. To submit a California privacy request, contact us at: support@techlancersltd.com

VPN Duo does not sell covered personal information as defined under Nevada privacy law. If you are a Nevada resident and have questions about your rights, you may contact us at: support@techlancersltd.com

VPN Duo is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If we learn that we have collected personal data from a child under 18 without appropriate authorization, we will take reasonable steps to delete or anonymize that information, unless retention is required by law. Parents or legal guardians may contact us at: support@techlancersltd.com

We and our service providers may process information in countries other than the country where you are located. Where required by applicable law, we use appropriate safeguards for international data transfers, such as contractual protections or other legally recognized mechanisms.

VPN Duo is operated by:

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and, where required, provide additional notice through the app, website, or another appropriate method. Your continued use of VPN Duo after an updated Privacy Policy becomes effective means that you acknowledge the updated version.

VPN Duo is intended to help improve privacy and security when using the internet. However, you are responsible for using the Services lawfully and responsibly. You must not use VPN Duo to violate applicable laws, infringe third-party rights, or engage in unlawful, harmful, or abusive activity. To the maximum extent permitted by law, we are not responsible for consequences resulting from your unlawful, intentional, negligent, or unauthorized use of the Services. For more information, please review our Terms of Service.